Not yet. We currently ship within the Philippines only, but we’re exploring international shipping for the future.

If your promo code isn’t working at checkout, contact our team at info@kapreandco.com.

If possible, include a screenshot of your cart and any error messages, this helps us resolve it quickly.

You may submit a return request within 14 days of receiving your order.

All items must be:

• unworn and undamaged
  
• unaltered and unused
  
• with original Kapre & Co tags attached
  

For full details on returns and exchanges, visit our returns page.

We stand behind the quality of our products.

Kapre & Co offers a limited one-year warranty on harnesses, collars, leashes, and other walk accessories, covering manufacturer defects such as stitching or hardware issues.

This does not cover damage from chewing, misuse, or normal wear and tear.

To submit a warranty claim, email info@kapreandco.com with your order details and a photo or video of the item.

Please contact us at info@kapreandco.com. We’ll make it right.

Reach out to info@kapreandco.com. We’ll assist you promptly to resolve the issue.